Turning Parental Oversight Into Athlete Motivation
Designing a compliance dashboard that increased retention and expanded beyond its original audience
Designing a compliance dashboard that increased retention and expanded beyond its original audience
Parents pay for the experience and want reassurance. Athletes are responsible for completing the work.
"Just something simple. Like, green if he did it."
Parents needed visibility.
"A streak like Duolingo would be awesome. I wouldn't want to break it."
Athletes needed ownership.
The dashboard had to support both.
The Tension
If the dashboard showed too much detail, it risked reducing athlete ownership. If it showed too little, parents would continue checking in manually.
The Approach
Through early iterations, I focused the design around a simple question that would guide every decision.
The Guiding Question
Did they complete their workout today?
This question became the foundation for three key design decisions.
The Problem: Early designs focused on monthly calendars and compliance percentages. They showed overall performance but did not clearly highlight today's status.
My Approach: I simplified the layout and brought a weekly streak strip to the top of the screen so completion was visible immediately.
The Outcome: Parents could quickly check status. Athletes saw a streak they could maintain. The dashboard became easier to scan.
Before
After
The Problem: Compliance percentages competed for attention and made the screen feel more evaluative than supportive.
My Approach: I kept the consistency score but positioned it below the streak so it supported the main message rather than competing with it.
The Outcome: Progress was still visible, but the experience felt lighter and more motivating.
Exploring visual hierarchy
Final result
The Problem: Athletes mentioned that workouts sometimes felt repetitive, and it was hard to see the purpose behind them.
My Approach: I added a Focus Area section that outlined the targeted body regions and goals for the week.
The Outcome: Athletes had more context for why they were doing the exercises, and parents could see structure behind the program.
Focus areas provide context
Before launch, the CEO responded positively to the dashboard and discussed with the PM and engineering lead whether it could also benefit athletes directly.
Instead of landing straight into workouts, athletes could land on their streak and progress first. This gave them a clearer sense of momentum when opening the app.
The dashboard was adapted into the athlete-facing experience, shifting from a parent visibility tool to a motivational landing screen.
Athlete Experience
Before: Straight to workouts
After: Landing screen
Completion celebration
Parent Experience
Parent dashboard
The early versions tried to show too much. The strongest version focused on answering one clear question.
Interviewing both parents and athletes helped me design a solution that addressed two different motivations.
Shifting what users see first can change how they feel about using the product.